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Trust, source governance, and QA / Buyers, reviewers, risk teams

Support and SLA

Support and SLA for Foundry buyers and reviewers.

SectionTrust, source governance, and QA
AudienceBuyers, reviewers, risk teams
Public safeNo private credentials

What this means

Support is handled through request flows and product-specific agreements. Hard SLA terms should only be treated as binding when explicitly agreed.

How to evaluate it

Look for source notes, sample/schema evidence, readiness state, cadence, marketplace links, and limitations on the product page.

Custom feedNeed a delivery path or field shape that is not listed yet?Send the source, fields, cadence, and delivery route you need. The public request flow keeps secrets and private operational details out of docs.Request a feed